Digital Marketing

ROLE :- E-commerce Manager
A Store Manager at Tailor eCOM acts as an important link between strategy and
execution.

Responsibilities:
Have a decent understanding of how e-Commerce & online transactions work
Manage merchandising and product changes on website
Collate and monitor key metrics on traffic, engagement & sales
Managing product inventory, maintaining inward & outward etc.
Compiling daily sales data as per payment gateway and platform backend
Identify & manage web platform related aspects with designer and developer
Reconciliation of logistics, delivery & payments processed
Coordinating with digital marketing and social media agencies as required
Catalogue and listing uploading of the products on e-commerce website
Ensure Customer Invoicing is being processed seamlessly
Return Policy Management
Handling all customer queries on the website
Coordinate with logistics partner and manage delivery SLAs and returns

Skills:

• Graduate or Post-Graduate
• Good verbal and written communication in English
• Ability to Ideate & plan initiatives for the company
• Go-getter and a team player
• Should be good at Excel and Power point
• Should have basic understanding of Digital Marketing
• Should be aware of Google Analytics and how to collate data as required
• Task and time management abilities are important with ability to prioritise
• Should be a fast learner with the ability to multitask and work under pressure